Bf99's Terms and Conditions — Please read before use

1Introduction & Applicability

Bf99 (hereinafter referred to as the "Platform", "we", or "Company") is an online gaming and betting service provider. These Terms and Conditions apply to all services, games, promotions, and websites operated by bf99.

By accessing the bf99 platform, creating an account, or using any of our services, you agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Although these Terms and Conditions are published in Bengali, the English version shall prevail for legal interpretation purposes. bf99 reserves the right to update these terms at any time, and continued use of the platform following any changes will be deemed acceptance of the updated terms.

2Account Registration & Management

To register an account with bf99, you must provide accurate and truthful information. Creating an account using false information is strictly prohibited, and any such account may be terminated at any time.

• Each individual may only One account No, you cannot. If multiple accounts belonging to the same individual are identified, all accounts will be terminated.
• You are responsible for keeping your account password confidential. You must not allow anyone else to access your account.
• We recommend enabling two-factor authentication (2FA) to keep your account secure.
• For account verification, bf99 may request a copy of your National ID or passport. Withdrawals may be restricted until the KYC process is completed.
• If you notice any suspicious activity on your account, please contact our support team immediately.

3Eligibility Requirements

To use the bf99 platform, you must meet the following eligibility requirements:

• You must be at least 18 years Minors are strictly prohibited from opening an account.
• You must reside in a country or region where online gaming is permitted by law.
• All bets must be placed in your own name and with your own funds — placing bets on behalf of others is not permitted.
• If you are experiencing mental health issues or financial difficulties, we strongly advise you to refrain from gaming.

4Betting Rules

Before placing bets on bf99, it is important to read the specific rules for each game. The general betting rules are as follows:

• Once a bet is confirmed, it cannot be cancelled or modified.
• If a bet is voided due to a technical error, the original stake will be refunded.
• Sports bets will be settled only after the official result has been announced.
• In live betting, any bet placed after the outcome has been determined will be considered void.
• If unusual winning patterns or suspected fraud are detected in any game, bf99 may withhold payment pending investigation.
• If incorrect odds are displayed due to a software bug or display error, any bets placed on those odds will be considered void.

5Bonus & Promotion Terms

Bf99 offers a variety of bonuses and promotions — welcome bonuses, cashback, reload bonuses, VIP rewards, and more. While each bonus has its own specific terms, the following general rules apply to all bonuses:

• Accepting a bonus comes with a wagering requirement that must be met before the bonus balance can be withdrawn.
• Each member may use each promotion once only.
• If bonus abuse is detected — such as claiming bonuses through multiple accounts — all bonuses will be cancelled and the account will be suspended.
• Bf99 reserves the right to modify or discontinue any bonus offer at any time.
• VIP Program rewards are available to eligible members only.

6Payments, Deposits & Withdrawals

Deposits and withdrawals on bf99 can be made via various mobile banking methods, including bKash, Nagad, and Rocket. The key terms governing payments are outlined below:

• Deposits and withdrawals must be made using your own bank or mobile account only. The use of third-party accounts is strictly prohibited.
• Withdrawal requests are typically processed within 1–3 business days. However, pending KYC verification may result in longer processing times.
• A minimum withdrawal amount applies. Visit the deposit page to check the current limit.
• If money laundering or illegal activity is suspected, bf99 is obligated to withhold payments and report the matter to the relevant authorities.
• If a deposit bonus has been claimed, specific wagering requirements must be met before any withdrawal can be made.

7Responsible Gaming Policy

Bf99 believes gaming is for entertainment — it should never be seen as a solution to financial problems. That is why we place responsible gaming at the top of our priorities. To support this, bf99 provides the following features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Keep your betting budget under control.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: Receive notifications at set intervals showing how long you have been playing.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately or visit our Responsible Gaming page Read more.

8Privacy & Data Protection

Bf99 takes the protection of your personal information seriously. Your data is used solely for service delivery, identity verification, and compliance with legal obligations. We do not sell your information to third parties. For more details, please refer to our Privacy Policy Read more.

9Account Suspension & Termination

Bf99 may suspend or permanently close an account for any of the following reasons:

• Breach of These Terms and Conditions
• Providing false identity or information
• Operating Multiple Accounts
• Bonus Abuse or Fraudulent Activity
• Suspicion of money laundering or use of illegal funds
• Interference with or hacking attempts on the platform's systems

10Dispute Resolution

If you have a dispute, please contact our customer support team first. The support team will provide an initial response within 48 hours. If the issue remains unresolved, you may submit a formal written complaint. bf99 is committed to resolving all disputes through a fair and transparent process.

Bf99's decisions are considered final unless there is clear evidence of a technical error. Any legal disputes will be resolved in accordance with applicable law.

11Right to Amend Terms & Conditions

Bf99 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes via email or an on-platform notification. Continued use of the platform following any changes will be considered acceptance of the updated terms.

We recommend checking this page regularly. The "Last Updated" date at the top of the page will show you when the most recent changes were made.